Frequently Asked Questions

ThisPix FAQ · Midtown Manhattan

Answers to the questions New Yorkers ask us most, from passport photo rules to headshots, family sessions, weddings, frames and albums.

Can't find your answer? Call 212-753-4671 or email info@thispix.com.

Passport & visa photos

Walk-ins welcome Monday to Friday, 9 AM to 5 PM.

Where can I get a passport photo in NYC?

At ThisPix, 805 3rd Ave, 2nd Floor, New York, NY 10022, at the corner of East 50th Street and 3rd Avenue in Midtown Manhattan.

Do I need an appointment for a passport photo?

No. Walk-ins are welcome Monday to Friday, 9 AM to 5 PM. We do recommend booking ahead, so we are ready for you the moment you arrive.

How much does a passport photo cost?

$19.99 for one set of 2 printed photos, or $19.99 for a digital file only. Prints and the digital file together are $29.99.

Can I get a digital passport photo for an online application?

Yes. We email the digital file of your approved photo to you. A digital file on its own is $19.99, and adding one to your 2 printed photos makes it $29.99 in total.

Do you take visa, green card and DV Lottery photos?

Yes. We take photos for US visas, Schengen visas and visas for other countries, as well as green card, citizenship and DV Lottery photos. See our country guides for each country's size and rules.

Do you take baby passport photos?

Yes. We photograph babies and children for passports. Our baby passport photo guide explains the rules for infants.

Can you smile in a passport photo?

For a US passport you need a neutral expression or a natural smile, with both eyes open. Many other countries require a neutral expression with the mouth closed. Tell us which document the photo is for and we will guide you.

What should I wear for a passport photo?

Wear the kind of clothing you normally wear. For a US passport, uniforms and camouflage are not allowed, glasses must be removed, and hats or head coverings are only permitted for religious or medical reasons. A darker top shows up well against a white background.

Why did you ask me to remove my earrings or glasses?

Because consulates and passport agencies can reject a photo for jewelry, glare, shadows or hair covering the face. We would rather be strict for one minute in the studio than have your application delayed.

What if my passport photo is rejected?

We photograph to each country's official size and rules, and you see and approve your photo before it is printed. If your photo is ever rejected, bring us the rejection notice and we will retake it free of charge.

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Professional headshots

Three packages from $89, all images yours to keep.

How much does a professional headshot cost?

Headshot packages are $89, $169 and $299. The $89 Essential package includes a 20 to 25 minute session, about 15 images and 1 edited image.

How long does a headshot session take?

20 to 25 minutes for Essential, 40 to 45 minutes for Signature, and 75 to 90 minutes for Portfolio.

How many photos do I get?

About 15 images with Essential, about 30 with Signature and about 60 with Portfolio. All of them are yours to keep. The edited images are 1, 3 and 6, and additional edited images are $25 each.

Can I see my headshots before they are edited?

Yes. You see every frame on screen during your session, then choose the images you want edited. Nothing is edited until you approve it.

What should I wear for a professional headshot?

Wear what you would wear to meet an important client. Solid colors photograph better than busy patterns or large logos, and clothes that fit well matter more than clothes that are new.

Do you photograph teams and companies?

Yes. We photograph groups in the studio and bring our lighting to your office for on-site sessions. Call 212-753-4671 for group and corporate bookings.

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Family, baby & NYC photoshoots

In our studio, in your home, or at the city's landmarks.

How much does a family photo session cost?

Family sessions are $149, $300 and $599 in our Midtown Manhattan studio. On-location sessions in Manhattan are an additional $150.

Do you photograph newborns and babies?

Yes. We photograph maternity, newborns, baby milestones and first birthdays, in the studio or in your home.

Can you take our family photos in Central Park?

Yes. Classic and Heirloom sessions can be photographed in Central Park or anywhere else in Manhattan for an additional $150. Popular spots include Bethesda Terrace, Bow Bridge and the Mall.

Are prints included with a family session?

Classic includes two 5x7 prints and one 8x10 print. Heirloom includes four 5x7 prints and two 8x10 prints. Mini is digital only.

Do you photograph on weekends?

Yes, on location. On-location sessions can be booked on Saturday and Sunday by appointment. Studio sessions are Monday to Friday, 9 AM to 5 PM.

How much does a photoshoot at New York landmarks cost?

Landmark photoshoots are $175 for 30 minutes, $275 for 1 hour and $495 for 2 hours across two courses, for up to 6 people. Courses cover the Brooklyn Bridge and DUMBO, Central Park, and Midtown landmarks such as Times Square, Grand Central and Rockefeller Center.

Can you photograph a proposal?

Yes. Tell us your plan when we confirm your session. We help you choose the spot, stay out of sight until the moment, and photograph the proposal and the celebration that follows.

What if it rains on the day of an outdoor session?

We reschedule your session at no charge.

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Weddings, fashion & commercial

Inquire first, and we reply with a quote.

How much does wedding photography cost?

Every wedding is quoted individually, based on your schedule, your location and the package you choose. Send us your date and plans and we will reply with a quote. A $300 deposit reserves your date.

Do you photograph City Hall weddings?

Yes. Our City Hall and Elopement package covers your ceremony and portraits afterward.

Do you travel for weddings?

Yes. We photograph weddings in New York, in other states and overseas, and weddings and events on Saturdays and Sundays by appointment.

Is the deposit refundable?

Yes, in full, within 7 days of payment. After 7 days the $300 deposit is non-refundable. It is applied to your total. See our booking and cancellation policy.

How much does product photography cost?

Product photography on a white background is $35 per image, $32 each for 10 or more and $28 each for 25 or more. Complex products such as jewelry are $55 per image, and lifestyle images are $95 per image. The minimum order is 5 images.

How much does a fashion shoot cost?

On-model fashion shoots start at $1,200 for a half day and $2,200 for a full day in our Midtown Manhattan studio. Your quote depends on the number of outfits, the number of final images and how they will be used.

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Frames & albums

Printed, framed and bound in our own studio.

How much does a custom photo album cost?

An 8x8 custom designed album is $179.99 with a hard cover, $199.99 with a leather cover and $219.99 with a Crystal cover. Other sizes are available on request.

How long does it take to make an album?

About two weeks. You can pick it up at our studio or choose shipping at checkout.

Can you make an album from my own photos?

Yes. We make albums from your ThisPix session photos and from photos you send us. Our studio designs every album, so tell us your favorite photos when you send them.

Can you frame a photo I already have?

Yes. Bring in your print or send us your digital file and we will print and frame it.

What is a Crystal frame?

A Crystal frame is a frame made of glass, custom made in-house at ThisPix. It is our most refined framing option.

Can I see frames and album covers before I order?

Yes. Samples are on display in our studio, Monday to Friday, 9 AM to 5 PM.

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Booking, payment & visiting

Second floor, East 50th Street and 3rd Avenue.

What are your hours?

Monday to Friday, 9 AM to 5 PM. The studio is closed on Saturday and Sunday, but we photograph weddings, events and on-location sessions on weekends by appointment.

Where are you located?

805 3rd Avenue, 2nd Floor, New York, NY 10022, at the corner of East 50th Street in Midtown East. The nearest subway stations are 51 St (6) and Lexington Av/53 St (E, M).

How do I book a session?

Headshot and family sessions can be booked and paid online on each service page, or by phone at 212-753-4671. For weddings and fashion or commercial shoots, inquire first and we will send a quote.

How do I cancel or reschedule?

Call or email us. Headshot and family sessions can be cancelled for a full refund up to 48 hours before, and rescheduled free of charge up to 24 hours before. See our booking and cancellation policy.

What forms of payment do you accept?

Cash and card in the studio, and card through our secure online checkout.

How quickly do you reply to messages?

We reply to emails and form messages within one business day. For anything urgent, please call 212-753-4671.

Can I bring my own photos for printing or framing?

Yes. Bring your prints or digital files to the studio, or send them through our contact page and tell us the size you have in mind.

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Still have a question?

805 3rd Ave, 2nd Floor
New York, NY 10022

East 50th Street & 3rd Avenue · 212-753-4671 · info@thispix.com

Monday to Friday · 9 AM to 5 PM
Saturday & Sunday · Closed (weddings, events and on-location sessions by appointment)